York-Med (www.york-med.com), a leader in the Healthcare Industry providing leading edge medical software and IT solutions to Ontario physicians and healthcare professionals for over 30 years, is seeking:

An enthusiastic customer service oriented individual to join our Helpdesk Support Team and provide telephone and remote support for all software application issues with the means to provide onsite support when required.

We are looking for a problem-solver with strong analytical and trouble-shooting skills to develop and maintain expertise on our Medical Application, IT products, and services. Must be comfortable working closely with and as a part of a team.

Qualifications:

The ideal candidate must have a minimum of 3 years experience working with and supporting software programs and computer systems over the phone or face-to-face. This position requires superior communication and cust omer service skills, the ability to multi-task in a fast-paced team environment and an aptitude for self-directed learning. Background or experience in a medical office environment is a definite asset.
To apply email andrea.flint@york-med.com